Legal Information

This Legal Information page provides company, contact, brand, and service information for metricfixer.com.

metricfixer.com is operated by Marketlab Analytics LLC, a company organized in the State of Delaware, United States of America.

1. Company Details

The operator and owner of metricfixer.com is:

Marketlab Analytics LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States of America

Entity type: Limited Liability Company
State of formation: Delaware, United States of America
Delaware State File Number: 7576565
EIN: 35-2815299

Marketlab Analytics LLC is responsible for the operation of metricfixer.com and for the services provided through the metricfixer website, customer ticket system, support workflows, and related service channels.

2. Operating Brand

metricfixer is a brand name operated by Marketlab Analytics LLC.

At this time, metricfixer is used as a brand name and service name. Unless expressly stated otherwise, references to “metricfixer,” “we,” “us,” or “our” on this website mean Marketlab Analytics LLC operating the metricfixer service.

The domain metricfixer.com is used for the public website, customer-facing service information, ticket workflows, legal pages, support communications, and related service operations.

3. Contact Information

For different categories of requests, please use the relevant contact address below.

General support and service requests:
support@metricfixer.com

Legal notices and legal inquiries:
legal@metricfixer.com

Privacy and data protection requests:
privacy@metricfixer.com

Billing, payment, invoice, and refund-related inquiries:
billing@metricfixer.com

We do not provide telephone support. Support and service communications are handled through the ticket system, customer cabinet where available, and email communications.

4. Support Response Time

metricfixer aims to provide an initial response to support requests within 12 hours.

This is an initial response target and does not guarantee completion, resolution, implementation, or availability of a specialist within that period.

The time required to complete a request depends on the complexity of the issue, the availability of required access, third-party platform availability, payment status, workload, and the completeness of information provided by the Customer.

5. Registered Agent Address

The company address published on this website is the registered agent / registered office address of Marketlab Analytics LLC:

Marketlab Analytics LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States of America

This address is provided for company identification and legal notice purposes. It is not a customer support office and does not provide walk-in service, telephone service, or in-person technical support.

For support, billing, privacy, or legal inquiries, please use the email addresses listed above.

6. Services Provided

metricfixer provides paid online technical support, diagnostics, configuration, implementation, troubleshooting, consulting, and optimization services related to web analytics, conversion tracking, advertising technology, ecommerce measurement, server-side tracking, advertising platforms, CRM conversion imports, pixels, tags, and related systems.

The Services may include, depending on the specific request:

• GA4 tracking diagnostics and fixes;
• conversion tracking setup;
• ecommerce tracking setup;
• Google Tag Manager diagnostics and setup;
• server-side Google Tag Manager setup;
• Meta Conversions API;
• Meta Pixel;
• TikTok Pixel;
• LinkedIn Pixel;
• CRM conversion imports;
• call tracking;
• email tracking;
• Amazon Attribution-related conversion measurement;
• custom tracking solutions;
• advertising strategy;
• advertising account audits and optimization;
• Google Merchant Center setup;
• subscription-based advertising management;
• website modifications for analytics and SEO purposes;
• other related work within the competence of metricfixer specialists and engineers.

The exact scope, price, and deliverables of paid work are determined through the ticket, quote, payment request, invoice, or written communication with metricfixer.

7. No Affiliation with Third-Party Platforms

metricfixer is an independent service operated by Marketlab Analytics LLC.

Unless expressly stated otherwise, metricfixer is not affiliated with, endorsed by, sponsored by, certified by, or officially connected with:

• Google;
• Google Analytics;
• Google Tag Manager;
• Google Ads;
• Google Merchant Center;
• Meta;
• Facebook;
• Instagram;
• TikTok;
• LinkedIn;
• Microsoft;
• Amazon;
• Stripe;
• Shopify;
• WooCommerce;
• WordPress;
• Cookiebot;
• Postmark;
• or any other third-party platform, brand, product, or service mentioned on this website.

All third-party names, trademarks, logos, product names, and service names belong to their respective owners.

References to third-party platforms are used only to describe the types of systems, tools, integrations, or services with which metricfixer may provide technical support, diagnostics, configuration, or consulting.

8. Trademarks and Brand Use

The name metricfixer is currently used as a brand name of Marketlab Analytics LLC.

All content, design elements, service descriptions, documentation, workflows, text, graphics, logos, and materials made available on metricfixer.com are protected by applicable intellectual property laws unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, license, or use metricfixer branding, website content, documentation, or materials without prior written permission from Marketlab Analytics LLC, except where such use is expressly permitted by applicable law or by written agreement.

9. Service Availability and Restricted Jurisdictions

metricfixer is an online service intended for Customers from multiple countries.

However, metricfixer does not provide services to Customers located in jurisdictions subject to applicable sanctions, embargoes, or legal restrictions that prohibit or materially restrict the provision of services by Marketlab Analytics LLC.

metricfixer may refuse, suspend, or terminate service where:

• providing the service may violate sanctions, export controls, or applicable law;
• the Customer is located in a restricted jurisdiction;
• the Customer or related party appears on a sanctions list;
• the requested work involves illegal, restricted, deceptive, unsafe, or prohibited activity;
• metricfixer determines that providing service creates unacceptable legal, regulatory, financial, security, or reputational risk.

metricfixer may request additional information to verify eligibility where required.

10. Customers

metricfixer may provide services to both business Customers and individual consumers, subject to the Terms of Service and applicable laws.

Some services may be more suitable for businesses, agencies, website owners, ecommerce operators, advertising account owners, analytics administrators, marketing teams, and technical teams.

If you use metricfixer on behalf of a company, agency, client, employer, or other organization, you confirm that you are authorized to act on behalf of that entity and to provide access, data, files, instructions, and approvals for the requested work.

If you use metricfixer as an individual consumer, your mandatory consumer rights under applicable law are not limited by this Legal Information page.

11. Legal Documents

Use of metricfixer.com and the Services may be governed by the following documents:

• Terms of Service / Public Offer Agreement;
• Payment and Refund Policy;
• Privacy Policy / Data Protection Policy;
• Data Processing Addendum, where applicable;
• Cookie Policy, generated or managed through Cookiebot;
• other policies, notices, payment terms, ticket-specific scopes, or written agreements made available by metricfixer.

Prohibited use rules are included in the Terms of Service. metricfixer does not currently maintain a separate Acceptable Use Policy.

If there is a conflict between this Legal Information page and the Terms of Service, Privacy Policy, Data Processing Addendum, Payment and Refund Policy, or a separate signed written agreement, the more specific document will control for the relevant subject matter.

12. Payments and Billing

Payments for metricfixer services may be processed through Stripe or another payment provider.

For billing, payment, invoice, refund, or chargeback-related inquiries, contact:

billing@metricfixer.com

Payment processing, refund eligibility, chargeback handling, taxes, and billing procedures may be governed by the Payment and Refund Policy, the Terms of Service, Stripe’s terms, and any ticket-specific payment request or invoice.

13. Privacy and Data Protection

Privacy and data protection matters are governed by the Privacy Policy / Data Protection Policy and, where applicable, the Data Processing Addendum.

For privacy-related requests, including access, correction, deletion, objection, restriction, portability, or other data protection inquiries, contact:

privacy@metricfixer.com

Where required under applicable European Union data protection law, Marketlab Analytics LLC may designate an EU representative as described in the Privacy Policy.

14. No Legal, Tax, Accounting, or Financial Advice

Information on metricfixer.com and communications from metricfixer are provided for technical, analytics, advertising technology, tracking, ecommerce measurement, and related service purposes.

metricfixer does not provide legal, tax, accounting, financial, investment, or regulatory advice.

Any information related to tracking, cookies, consent, privacy settings, advertising platforms, analytics platforms, or ecommerce systems is technical or operational in nature unless expressly stated otherwise.

Customers are responsible for obtaining legal, tax, accounting, privacy, or compliance advice from qualified professionals where required.

15. Legal Notices

Legal notices to Marketlab Analytics LLC regarding metricfixer should be sent to:

legal@metricfixer.com

A legal notice sent to a support, billing, or privacy address may not be treated as a formal legal notice unless Marketlab confirms receipt for that purpose.

This section does not limit any notice method required by applicable law.

16. Updates to This Page

Marketlab Analytics LLC may update this Legal Information page from time to time.

The updated version will be posted on metricfixer.com with a new “Last Updated” date.

Continued use of metricfixer.com or the Services after an update means that you acknowledge the updated Legal Information page.

17. Company Identification Summary

Website: metricfixer.com
Operator: Marketlab Analytics LLC
Entity type: Limited Liability Company
State of formation: Delaware, United States of America
Delaware State File Number: 7576565
EIN: 35-2815299
Registered agent / registered office address: 16192 Coastal Highway, Lewes, Delaware 19958, United States of America
Support: support@metricfixer.com
Legal: legal@metricfixer.com
Privacy: privacy@metricfixer.com
Billing: billing@metricfixer.com